FREQUENTLY ASKED QUESTIONS
Welcome to our FAQs page! Here, you’ll find answers to common questions about Fascino Life, our referral program, orders, payments, and more. If you don’t see your question here, feel free to reach out via our Contact Us page.
general questions
Fascino Life is an affiliate referral marketing platform that allows users to earn money by sharing referral links. When someone uses your link to sign up and make a purchase, you earn commissions.
Here’s how it works:
- Sign up and generate your unique referral link.
- Share the link with your friends and family.
- Earn a percentage of the purchase amount when they sign up and shop using your link.
- Additional levels of referral commissions are also available based on our unilevel plan.
Yes, joining Fascino Life is completely free! There are no sign-up or membership fees.
Referral Program Questions
After logging into your account, go to the Dashboard and click on “Generate Referral Link.” Share this link with your network.
You earn commissions based on the unilevel plan:
- Top-level: 10% of the purchase amount.
- Level 1: 5% of the top-level commission.
- Level 2: 30%, Level 3: 3%, and so on, down to Level 9 (1%).
Log in to your account and go to the Earnings section in your dashboard to see a detailed breakdown of your commissions.
Earnings are processed and transferred to your registered account on the 15th of every month, provided the minimum payout threshold of ₹500 is met.
You only earn commissions when your referrals make a purchase. However, your referrals remain linked to your account for future purchases.
Order and Product Questions
Browse our product categories, add items to your cart, and proceed to checkout. Complete your purchase by entering payment details.
Yes! Use our Order Tracking page and enter your order ID and email to check the status of your order.
In the rare case you receive a defective product, contact us immediately via our Contact Form or email at [email protected]. We’ll arrange for an exchange.
No, we currently do not offer returns to ensure proper tracking of referral income. However, exchanges are allowed. Customers must bear courier charges for exchanges.
Contact us within 7 days of receiving the product. Ensure the item is unused, with tags intact, and in its original packaging. Follow the instructions provided by our team to send the product back.
Payment and Earnings Questions
We accept major payment methods, including:
- Credit/Debit Cards (Visa, MasterCard)
- UPI (Google Pay, PhonePe, Paytm)
- Net Banking
Referral earnings are transferred to your registered bank account or wallet. Ensure your account details are updated in your profile.
The minimum payout threshold is ₹500. If your balance is below this amount, it will roll over to the next month.
No worries! Your earnings will remain in your account and will be processed during the next payout cycle.
Account and Technical Questions
Visit our Join Our Referral Program page, fill out the registration form, and submit it. You’ll receive a confirmation email with further instructions.
Click on the “Forgot Password” link on the login page and follow the instructions to reset your password.
Yes, log in to your account and navigate to the Profile Settings section to update your details, including your bank account information for payouts.
Ensure the link is copied correctly and shared properly. If issues persist, contact our support team.
Partnership and Advertising Questions
Visit our Sell on Fascino Life page to learn more and submit your application.
Check out our Advertise with Us page for advertising options and submit your inquiry.
Yes! Visit our Supply to Fascino Life page to learn more about becoming a supplier.
Other Questions
Visit our Contact Us page to submit a query, email us at [email protected], or chat with us via live chat.
Absolutely! We take data privacy and security very seriously. Read our Privacy Policy to learn more.
Still Have Questions?
If your question isn’t listed here, feel free to reach out to us. We’re always happy to help!